Which component of organizational justice relates to fair treatment within communications?

• A. Distributive justice
• B. Procedural justice
• C. Interactional justice
• D. Interpersonal justice

Answer: (C)

Interactional justice is about fairness in how people are treated in the act of communication. It covers the interpersonal aspects of fairness during exchanges—being spoken to with respect, receiving complete and honest information, and getting clear explanations. When messages are delivered with proper courtesy and employees feel heard and informed, perceptions of fairness in communication rise. Distributive justice concerns the fairness of outcomes, procedural justice concerns the fairness of the processes used to determine those outcomes, and interpersonal justice, while related, is a narrower facet of the broader idea of interactional justice. Since the focus here is on fair treatment within the way communications are conducted, interactional justice is the best fit.