Which organizational development intervention collects employee opinions to guide improvements?

• A. Team building
• B. Survey feedback
• C. Process consultation
• D. Large-group interventions

Answer: (B)

Collecting employee opinions to guide improvements relies on survey feedback, which uses structured questionnaires to capture attitudes, satisfaction, and perceptions across the workforce and then translates those responses into targeted action plans. This approach provides a systematic view of what employees think and where changes are needed, making it the best fit for driving improvements based on broad input. Team building focuses on strengthening relationships and collaboration through activities, rather than gathering and applying broad employee feedback. Process consultation involves a facilitator helping diagnose and improve processes with expert guidance, not primarily collecting opinions for improvements. Large-group interventions engage many people in generating ideas and commitments for change, emphasizing participation and broad discussion more than specifically collecting and acting on employee opinions.